Refund Policy

1. Course Enrolments

We strive to ensure you are completely satisfied with your course. If you decide to cancel your enrolment, you may be eligible for a refund under the conditions below.

2. Cancellation & Refund Timeline

Cancellations made more than 14 days before the course start date are entitled to a full refund minus an administrative fee of $50. Cancellations made within 14–7 days of the start date receive a 50% refund. Cancellations made less than 7 days before the start date are non-refundable.

3. Non-Attendance and Rescheduling

If you fail to attend a course without prior notice, no refund will be issued. You may request to reschedule to a later date, subject to availability and a $25 rescheduling fee.

4. Digital Products and Downloads

For any digital products or downloadable course materials, refunds are not available once the product has been accessed or downloaded. Please review the sample material before purchase.

5. How to Request a Refund

To request a refund, please email us at {{ EMAIL }} with your full name, order number, and reason for cancellation. We will process your request within 10 business days after approval.

6. Exceptions

In exceptional circumstances (e.g., medical emergencies), we may offer a full refund or course credit at our discretion.