Privacy Policy

1. Introduction

At BloomCraft Academy, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services. We comply with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

By accessing our website, you consent to the practices described in this policy. If you do not agree with any part of this policy, please do not use our services.

2. Information We Collect

We may collect the following types of personal information:

• Contact details such as name, email address, phone number, and mailing address.
• Demographic information such as age, gender, and location.
• Payment details provided during course enrolment or purchases.
• Technical data including IP address, browser type, and device information.
• Usage data about how you interact with our website and services.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our services.
• To process transactions and support enrolments.
• To communicate with you about updates, newsletters, and promotional offers (with consent).
• To personalise your experience and enhance website functionality.
• To comply with legal obligations.

4. Sharing Your Information

We do not sell your personal information. We may share your data with trusted third parties that assist us in operating our website, conducting business, or servicing you, provided they agree to keep your information confidential and comply with applicable privacy laws.

5. Data Security

We implement industry-standard security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the right to access, correct, update, or request deletion of your personal information at any time. To exercise these rights, please contact us using the details provided on our contact page. We will respond to your request within a reasonable timeframe.